Our Values

Treat others as we'd like to be treated.

Sounds familiar, right?  Also, sounds simple.  But how many times have you been amazed to receive truly friendly, quality service?  Sadly, it's become the exception to the rule instead of the norm.
At BOTS, we put ourselves in your shoes.  In the end, that level of empathy and understanding guides us to reach the right decisions when it comes to how we treat our clients:
  • Respond quickly
  • Treat people fairly
  • Explain technology in terms that everyone can understand

Don't be afraid of commitment.

After all, how can we really be a part of your team if we don't commit to your long-term business goals and aspirations?  And to you, as well as your success?  Plus we are sure to give you the best advice and service possible if we know we'll be back tomorrow to answer for it!
  • Do business with people that want to do business with us
  • Build relationships that last

Listen.

The best way for us to guide you in getting the most of your technology investments is not to tell you how it should be done, but to listen to what you want to accomplish.  Then, make recommendations.
  • Take a sincere interest in your needs, goals and pains

Use no cookie cutters.

Every business has a different need and a different way of utilizing technology that best suits them.  We are committed to implementing the best strategies for you, not the last guy, or the next guy -- you.

 

Be there.

You don't want to have to seek out a new service company each time a need arises!  That effort alone could take longer than the service itself!
BOTS was founded to act as the IT branch office to companies that use computers and other technologies, but don't want or need to take on the burden of an IT staff member.  That's what we've been doing, and that's what we'll continue to do.
  • We want to make it easy for you to keep coming back
  • We have long-term business plans and goals, too!

You get what you pay for.

In the end, that's really what it's all about, isn't it?  With BOTS, you truly will get what you've paid for -- quality service.  Done right.  Done quickly.  Done with a smile.  And hopefully even a few laughs along the way.
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